Due to adverse weather, we are experiencing an extended loss of power to our facilities causing delays in orders. We appreciate your patience as we work through best we can until power is restored.
Our webstore is growing quickly and that comes with growing pains affecting some webstore menu functionality. The items on the store are available. The inventory is usually correct. Everything we make is currently in production. If you are waiting for an item to be in stock to place an order you might miss out with all the items on that production run being presold. We recommend placing your order to get on the back-order list and locking you in the timeline the order was received. There is no restocking fee to cancel a back order. Your credit card will not be charged until the part ships. You can place an order with 100% confidence we have your back. Please contact us with questions. We appreciate your patience and understanding.
We are excited to be able to sell our quality parts direct to you and are working hard to update our website with all of our products. If there is something you are looking for and don't see, give us a call for more information about all of our products.
You can reach us at our message line: 1-888-98-ONE UP or e-mail us at: email@example.com and we will get back to you as soon as possible!
We work very hard to keep every part in stock, at times we may run out of an item but it will be back in stock quickly. 4-6 weeks is worst case scenario but it is usually only a 1-2 week wait. If you are ordering parts from our site and want to know whether they are in stock please call 1-888-98 ONE UP to verify.
Even though the website says we do not accept returns if you call us and talk to us about your problem we will resolve it for you.
The OUO Team
Note: Canadian USPS. US destinations ship UPS Ground or 2nd Day. PA sales Tax charged. MC, Visa, American Express and others through Paypal.